TERMS & CONDITIONS

Last Updated: [2026]

Welcome to Naktam (“Company”, “we”, “our”, “us”). These Terms & Conditions govern your use of our website https://naktamrituals.com and the purchase of products from our online store.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Business Information

Business Name: Naktam
Email: deepikamakane9@gmail.com
Customer Support Contact: 7249549324

2. Eligibility

By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

3. Products & Information Accuracy

  • Minor variations in color or packaging may occur.
  • We reserve the right to correct any errors, inaccuracies, or omissions at any time.
  • We may cancel orders if incorrect pricing or stock errors occur.

4. Cosmetic & Product Disclaimer

  • Our products are not intended to diagnose, treat, cure, or prevent any disease.
  • Results may vary from person to person.
  • Customers are strongly advised to conduct a patch test before use.
  • We are not responsible for allergic reactions caused due to individual skin sensitivity or misuse of products.
  • If irritation occurs, discontinue use immediately.

5. Orders & Payment

  • All prices are listed in Indian Rupees (₹) unless otherwise specified.
  • We accept online payments and Cash on Delivery (COD).
  • For international orders, payment must be completed online.
  • We reserve the right to cancel suspicious or fraudulent orders.

6. Shipping & Delivery

  • We ship across India and internationally.
  • Estimated delivery timelines are indicative and may vary due to courier delays, customs, or unforeseen circumstances.
  • We are not liable for delays caused by shipping partners or customs clearance.

7. Cancellation Policy

  • Orders can be cancelled only before dispatch.
  • Once the order is shipped, cancellation is not allowed.
  • Refunds for cancelled orders will be processed within 5–7 business days to the original payment method.

8. Return & Refund Policy

We offer a 7-day return policy from the date of delivery.

Return is applicable only in the following cases:

  • Damaged product received
  • Incorrect product delivered

Conditions:

  • Product must be unused and in original packaging.
  • Unboxing video may be required as proof.
  • Opened or used skincare products are strictly non-returnable due to hygiene reasons.

Refunds will be processed after inspection of returned product within 7 business days.

9. Cash on Delivery (COD) Policy

  • COD orders may require confirmation before dispatch.
  • We reserve the right to cancel COD orders if confirmation is not received.
  • Repeated fake COD orders may lead to account restriction.

10. Intellectual Property

All content on this website including text, images, logos, product designs, and graphics are the intellectual property of Naktam and may not be copied, reproduced, or used without written permission.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of revised Terms.