PRIVACY POLICY

Last Updated: [2026]

This Privacy Policy describes how Naktam (“Company”, “we”, “our”, “us”) collects, uses, and protects your information when you visit or make a purchase from https://naktamrituals.com.

1. Information We Collect

When you place an order or create an account, we may collect:

  • First Name and Last Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Company Name (if provided)
  • Order Details and Purchase History
  • IP Address and Browser Information

If you create an account, your login credentials and account preferences are also stored securely.

2. Payment Information

We use Razorpay as our secure payment gateway. Payment information such as debit/credit card details or UPI credentials are processed directly by Razorpay.

  • We do not store your card details.
  • All payment transactions are encrypted and secure.
  • For Cash on Delivery (COD), only shipping and contact details are collected for order fulfillment.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and services
  • Prevent fraud and misuse
  • Send marketing communications (with your consent)

4. Marketing Communications

We may send promotional offers, updates, and marketing messages through:

  • Email
  • SMS
  • WhatsApp

You can opt-out of marketing communications at any time by clicking the unsubscribe link in emails or by contacting us directly.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience.

We may use:

  • Google Analytics
  • Meta (Facebook/Instagram) Pixel
  • Advertising and remarketing tools

These tools help us understand website traffic and deliver relevant advertisements.

6. Account Data & Deletion

Customers may create accounts on our website. Account data is stored securely.

If you wish to delete your account or request removal of your personal data, you may contact us via email. We will process such requests subject to legal and accounting obligations.

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Services

We may share necessary information with trusted third-party services such as:

  • Payment gateways (Razorpay)
  • Shipping and courier partners
  • Advertising and analytics platforms

These third parties are obligated to keep your information secure and use it only for service-related purposes.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

Naktam
Jaipur, Rajasthan, India
Email: deepikamakane9@gmail.com
Phone: 7249549324